Under the wings of the Irish Kingspan Group, isomasters has become the European market leader in the field of modular cold and freezer rooms for the food industry and retail. In our modern production facility in Waregem, we produce no less than 200,000 panels and 12,000 doors, good for an annual turnover of over 50 million euros. We take this pioneering role very seriously. That is why we launched the first version of the free, online Cold Room Configurator at the end of 2019. With this configurator, unique for the sector, you place your order in a few minutes instead of several weeks. Your cold room price in 1-2-3, in other words.
In the past: lead time of 3 weeks
"Until recently, this is how it worked: in order to put together the desired cold room, the end user consulted a recognised refrigeration technician. The refrigeration technician then sent us a request for a quotation. We would then provide feedback on what was feasible and make a counter-proposal. In this way, it often took several days until a concrete proposal was drawn up. Only once the end customer had given his final approval of the quotation, did the technical draughtsmen proceed to draw up the technical installation plan. Based on that, we manually calculated an expected delivery date," says Christophe Bouvry, managing director of isomasters.
Now: time savings
The Cold Room Configurator reduces these steps to a few minutes. In the online tool, every refrigeration technician can work out the best possible solution together with the end customer. Does the end customer request a change? Then they can see it immediately in the 3D visualisation. In addition, the refrigeration technician also sees the price of the cold store change instantly. "And because the configurator is continuously connected to our business system, after placing an order you immediately get an expected delivery date," Bouvry explains.
No strings attached
The Cold Room Configurator is 100% free and non-binding. You have nothing to lose and a lot to gain, so start designing!